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How long have you been using the service?
Less than a month
Over a year
How often did you use the service?
Once a week
2 or 3 times a month
Once a month
Less than once a month
What was the main reason for cancelling the service?
No longer need it
It didn't meet my needs
Found a better alternative
Found a cheaper alternative
Sold or shut down the Agency
Quality was less than expected
Ease of use was less than expected
Access to the service was less than expected
Customer service was less than expected
Overall, how satisfied were you with the service?
Will you use our service in the future?
Will you recommend our service to others?
How can we improve our service?